Scripps Crown Pointe

(Legal name: Scripps Ranch Estates)

Property Management Company

Keystone Pacific

5050 Avenida Encinas, Suite 160, Carlsbad, CA 92008 ◥

Manager:   Miguel Torres
Assistant:  Albert Rowe

Please use the following new contact information for ALL inquiries, requests, and concerns:

Phone: 760-643-2200
Email: infosd@keystonepacific.com

Include your name, address, and that you are a part of Scripps Ranch Estates / Crown Pointe.

Using these central contact points allows our team to properly log and track each request, ensuring it is routed to the appropriate department and responded to in a timely manner.

This process helps prevent requests from being missed and allows us to monitor response times so that homeowners receive consistent and reliable service.

If you have previously communicated directly with individual team members, please begin using the contact information above so we can best assist you.

Keystone Connection

To visit or register for the Keystone Connection web portal, please click here.
For instructions on how to register, please click here.

To Reduce Cost & USPS Paper

Authorize email electronic communication via the Keystone Connection web portal.  Log in and navigate to:  1) Account Info,  2) My Profile,  3) Communication.  Find “Receive Correspondence” and click the blue “Email” button.

You can also approve receiving your dues statement type via eStatements, just below the email button. Click here to get started.

To Report Any Gate Problem

Please email sre.gates@gmail.com.

To Review Gate Procedures

First go to the Gates page.  Still have questions?  Want a party code?  Directory Changes?  Please email sre.gates@gmail.com.

To Purchase Gate Access Devices

First go to the Gates page.  Please click here to purchase gate access devices using the Keystone website: Use "Keys and Transponders" link at top.

To Create a Work Order

To enter a non-urgent, common area maintenance request (work order), please click here to visit our Keystone Connection portal (once you get to the dashboard, there is a tab for work orders).

To report a problem that requires immediate attention, call 760-643-2200.

To Report a Missed Garbage Pickup

Please send an email to infosd@keystonepacific.com and copy Miguel Torres at torresm@keystonepacific.com, and/or call 760-643-2200.

To Report Any HOA Landscaping Problem

Please email sre.grounds@gmail.com

To Report Any HOA Light Outage

Please email sre.cplights@gmail.com

Note: This includes streetlights (PDF, XLSX), HOA landscaping lights, clubhouse lights, pool lights, etc

Remittance Address and Payment Processes

To learn how to pay your HOA assessments (dues), please visit our Finance page.

Community Directory

Our Community Directory includes information about our community’s residents, board members and committees, and provides important phone numbers should any issue arise.

Mailboxes

You can replace your mailbox yourself, or you can have it replaced by the HOA.  For DIY, a requirement is that you must purchase the approved mailbox.  Here is the Amazon link for this approved mailbox:

Gibraltar Mailboxes Reliant Locking, Large Capacity Galvanized Steel Post-Mount Mailbox, Black

The cost for installation by the HOA is $250.

Send Check to:
   Scripps Ranch Estates HOA - Keystone Pacific
   5050 Avenida Encinas Suite 160
   Carlsbad, CA 92008
   760-643-2200

Board Meetings

Board Meetings are held on the 3^rd Tuesday of each month at 5:30 PM at the clubhouse, except in December.  Agendas are posted at the clubhouse at least 4 days before each meeting.  To receive the agenda via email, make a request to Cierra Flanders.  Election of Board members occurs in the 2^nd quarter (April, May, or June).